Frequently Asked Questions

Are you still open for business?

Although we are now working remotely we are still operating normal working hours and continuing all processes and teaching. Classes will be taught online via Moodle and Zoom. Administrators and senior academics are all working from home and are contactable by email.

For How Long Will the School Be Closed?

Well, we aren’t. We are running an almost full educational programme. But how long will our premises on Fortune Green Road will be shut? At present, we just don't know. We were amongst the first to enforce social distancing and closed the school for the safety of our staff and students.

Can I still study at NSPC?

Yes.  Nothing has changed except that all our teaching, clinical work, and administration is now online

I have been offered a place on a course starting this summer/autumn. Is the course still going ahead?

Yes. All courses scheduled to start in the next few months are going ahead including all postgraduate programmes starting this September.

The course I wish to apply/have registered for is supposed to be delivered face-to-face. Is it still going ahead?

Yes. None of the courses due to start in the next few months have been cancelled and sessions will be taking place online. 

How much does the course cost?

You can see all of our course fees on the website at this link: https://www.existentialacademy.com/want-to-train-as-a-psychotherapist/course-fees-2-19-2/

I have been asked to attend an interview. Can I attend online?

Yes. All admission interviews are currently taking place via video conference or by phone and will continue to do so for the foreseeable future. If you are unable to attend your interview via video conference or by phone, please speak to our admissions officer about your alternatives (admissions@nspc.org.uk).

I have sent an email – when will I get a response?

We are currently receiving a very high volume of emails and will get back to you as soon as we can. You can decrease the waiting time by contacting the most relevant staff member in the first instance. If your query is particularly urgent please give us a call.

I’m not able to attend my module – what should I do?

If you are unable to attend a module you will need to download a change of circumstances form from MyNSPC. This should be completed and sent to Jo. It will be reviewed by a panel and you will be notified of the outcome.

What happens if I get sick half way through modules?

If you are unable to attend a module you will need to download a change of circumstances form from MyNSPC. This should be completed and sent to Jo. It will be reviewed by a panel and you will be notified of the outcome.

I’ve received my course plan and it has face to face modules listed for July - will they be cancelled if the lockdown is extended?

No, all our modules can move online, we are just being optimistic!

How do I make payments?

Although we are unable to take payment by telephone, cheque or Banker’s draft, other payment methods are available – Bank transfer (details of which would be on your invoice) and PayPal. We have added the option on invoices to make payment by debit or credit card.

What are the bank details?

For bank details check your invoice or contact Dawn - dawn@nspc.org.uk

How do I use Zoom?

Zoom have a comprehensive range of training videos from joining meetings to breakout rooms. You can access their training centre here. ]   https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials

I’m not able to complete my assignment on time – what should I do?

If you are unable to submit your essay on time due to extenuating circumstances you will need to download an extenuating circumstances form from MyNSPC. This should be completed and sent to Sasha. It will be reviewed by a panel and you will be notified of the outcome.

I am submitting on Turnitin – do I need a cover sheet?

Turnitin submissions do not require a pro forma cover sheet. You should ensure that you put your name, Middlesex number and essay title on the front page of the essay.

If you are registered with the Middlesex dyslexia service you should also attach your cover sheet for this.

What do I need to submit for clinical supervision?

If you are part way through a term and have not yet accumulated the necessary 150/300/450 hours:

•    Supervision evaluation form - this is crucial as we cannot process essays to be marked without the required form (submit by email to Mackay)
•    1000 word reflective essay (submit by email to Mackay)
•    1000 verbatim process report (submit by email to Mackay)
•    Your completed placement report must be submitted online via MyNSPC

If you have completed the year and accumulated 150/300/450 hours:

•    Supervision evaluation form - this is crucial as we cannot process essays to be marked without the required form (submit by email to Mackay)
•    5k written case study with the case study evaluation form (4 weeks after end date of module) (submit by email to Mackay)
•    Your completed placement report must be submitted online via MyNSPC
 

What do I need to submit for research supervision?

At the end of each term of research supervision you must submit a research supervision report form and log book. This is available in the research handbook and should be submitted by online upload to MyNSPC.

I have submitted my final doctoral thesis - when and how will I have my viva?

Vivas normally take 3 - 6 months to organise and depend largely on examiners' diaries. You will be given the option to conduct your viva online or face to face (the latter will obviously result in an indefinite delay).

I have submitted my doctoral research proposal - when and how will I have my PAP viva?

PAP vivas will go ahead as normal but using Zoom. Sasha will be in touch when the next date is finalised.

Can I count telephone or online client hours towards my accreditation hours?

Yes. UKCP and BPS support this as a temporary measure, until the current COVID-19 crisis has passed. We have added some guidelines 'Conducting Online Therapy' to the Moodle page at MyNSPC to assist you in your transition to remote working.

Can my personal therapy be conducted online and can I count those hours towards accreditation?

Yes, though you should ensure, where possible, that your therapy is conducted via video (face-to-face), not telephone. You should discuss any concerns you have about this with your therapist.

My therapist is unable to offer online therapy. What should I do?

It is rare these days that therapist cannot provide online therapy. However, if this is the case, and you are still engaged in clinical work, you must find an alternative thearpist as soon as possible. If you have problems finding a therapist, you should contact the Clinical Coordinator.

I have a library book which I cannot return. Will I be fined?

We are aware that lots of students currently have overdue books due to the current situation. Please hold onto your books until further notice.